Returns Policy

1. Satisfaction guaranteed
At Pearl37, we strive for your complete satisfaction. Are you unhappy with your purchase for any reason? Then you can return it within 14 days of receipt for a refund or exchange.

2. Return conditions
You have 14 days from receipt to register your return. The product must be returned unused, unopened, and in its original packaging.

3. Simple return process
Would you like to register a return? Contact us via info@pearl37.nl with your order number and the reason for the return. You will then receive clear instructions on how to return your order.

4. Fast refund processing
As soon as we have received and checked your return, we will process the refund or exchange as quickly as possible. The amount will be refunded via the original payment method. Depending on your bank, this may take a few business days.

5. Customer service
Do you have questions about our return policy or need help with your return? Our customer service team is ready to assist you via info@pearl37.nl.